Financial Services and Pensions Ombudsman has published 43 contract awards on eTenders and TED, naming 48 distinct suppliers. The latest award is dated 9 October 2026.
Name in source
Financial Services and Pensions Ombudsman
Distinct suppliers
48
43
Awards
39 awards with a single named supplier
€17,914,368
Sole-supplier value
€2,000,000 in total across all named suppliers; each supplier's share is not published
4
Shared awards
Buyer profile
Calculated from published award records; nothing is estimated.
Financial Services and Pensions Ombudsman published 43 contract awards in these records between 2015 and 2026.
Where the category is recorded, it buys managed services most often (61% of awards), then ICT and office equipment (12%).
By value, most goes on ICT and office equipment (58% of one-off contract value).
Its tenders drew a median of 6 bids, and 80% of bids came from small and medium-sized firms.
Advertised tenders took a median of 397 days from notice to award.
What they buy
Awarded value by spend category: €7.3M in one-off contracts across 33 awards with a category recorded.
ICT and office equipment€4.2M · 58%4 awards · 12% of awards
Managed Services€2.7M · 37%20 awards · 61% of awards
Professional Services€348.1K · 5%3 awards · 9% of awards
Facilities management and maintenance€0 · 0%4 awards · 12% of awards · all through frameworks
Minor Building Works and Civils€0 · 0%2 awards · 6% of awards · all through frameworks
Services 88%Supplies 6%Works 6%
Categories are recorded by eTenders. 12 awards have none and are not counted. Values are awarded values, not money paid, and leave out framework agreements, which publish a ceiling rather than a contract value.
How they buy
How each award was competed.
One-off tender 60%
Direct invitation 18%
Framework agreement 9%
Call-off from a framework 9%
Dynamic purchasing system 4%
Procurement figures for this buyer
Measure
This buyer
Bids per tender (median)Awards that state how many bids were received · 30
6
Tenders with a single bidAwards that state how many bids were received · 30
13%
Bids from SMEsShare of bids that came from small and medium-sized firms; counted in tenders · 30
80%
Awards including an SMEAwards where at least one winner is recorded as an SME · 42
71%
Notice to award (median)Advertised tenders, from the notice to the published award · 29
397 days
Time to respond (median)Advertised tenders, from the notice to the submission deadline · 31
34 days
Notices cancelledNotices cancelled before any award, of all notices · 55
5%
Judged on price aloneTenders evaluated on lowest price rather than price and quality · 11
One-off contracts with a single supplier total €15,664,368 in awarded value; the largest single award is 26% of that. 3 framework agreements are not included, as they publish a ceiling. Awarded value is not money paid.
Sources: the OGP / eTenders open data file, published 7 Aug 2026, and TED contract award notices. Categories, bids, SME and timing figures come from eTenders only. About the sources
Value awarded by year
One-off contracts with a sole supplier; frameworks left out