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Declared

Public body · Public buyer

Financial Services and Pensions Ombudsman

Financial Services and Pensions Ombudsman has published 43 contract awards on eTenders and TED, naming 48 distinct suppliers. The latest award is dated 9 October 2026.

Name in source
Financial Services and Pensions Ombudsman
Distinct suppliers
48
43
Awards
39 awards with a single named supplier
€17,914,368
Sole-supplier value
€2,000,000 in total across all named suppliers; each supplier's share is not published
4
Shared awards

Buyer profile

Calculated from published award records; nothing is estimated.

Financial Services and Pensions Ombudsman published 43 contract awards in these records between 2015 and 2026.

Where the category is recorded, it buys managed services most often (61% of awards), then ICT and office equipment (12%).

By value, most goes on ICT and office equipment (58% of one-off contract value).

Its tenders drew a median of 6 bids, and 80% of bids came from small and medium-sized firms.

Advertised tenders took a median of 397 days from notice to award.

What they buy

Awarded value by spend category: €7.3M in one-off contracts across 33 awards with a category recorded.

  1. ICT and office equipment€4.2M · 58%4 awards · 12% of awards
  2. Managed Services€2.7M · 37%20 awards · 61% of awards
  3. Professional Services€348.1K · 5%3 awards · 9% of awards
  4. Facilities management and maintenance€0 · 0%4 awards · 12% of awards · all through frameworks
  5. Minor Building Works and Civils€0 · 0%2 awards · 6% of awards · all through frameworks

Services 88%Supplies 6%Works 6%

Categories are recorded by eTenders. 12 awards have none and are not counted. Values are awarded values, not money paid, and leave out framework agreements, which publish a ceiling rather than a contract value.

How they buy

How each award was competed.

  • One-off tender 60%
  • Direct invitation 18%
  • Framework agreement 9%
  • Call-off from a framework 9%
  • Dynamic purchasing system 4%
Procurement figures for this buyer
MeasureThis buyer
Bids per tender (median)Awards that state how many bids were received · 306
Tenders with a single bidAwards that state how many bids were received · 3013%
Bids from SMEsShare of bids that came from small and medium-sized firms; counted in tenders · 3080%
Awards including an SMEAwards where at least one winner is recorded as an SME · 4271%
Notice to award (median)Advertised tenders, from the notice to the published award · 29397 days
Time to respond (median)Advertised tenders, from the notice to the submission deadline · 3134 days
Notices cancelledNotices cancelled before any award, of all notices · 555%
Judged on price aloneTenders evaluated on lowest price rather than price and quality · 110%

Who wins

Distinct suppliers
48
Won by the top five
31%
of 39 awards to a single supplier
New in the last year
3
suppliers with their first award here
Largest supplier
26%
of one-off contract value: Grant Thornton (€4M)
Typical contract
€175K
median of 25 one-off awards with a value
All 48 suppliers

One-off contracts with a single supplier total €15,664,368 in awarded value; the largest single award is 26% of that. 3 framework agreements are not included, as they publish a ceiling. Awarded value is not money paid.

Sources: the OGP / eTenders open data file, published 7 Aug 2026, and TED contract award notices. Categories, bids, SME and timing figures come from eTenders only. About the sources

Latest awards

All 43 contracts