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Declared

Public contract award · TED 324767-2025

  • Framework agreement

SSCON6947 - Provision of a Conversation Platform that will provide Email, Webchat, Messaging and Chatbots etc

Electricity Supply Board ( ESB ) awarded this contract to EdgeTier on 20 May 2025, using a competitive procedure with negotiation, and 15 bids were received. The notice publishes €864,000 as a ceiling for everything that may be bought under this framework, not as money spent. The published term is 60 months, to May 2030.

Award published
Term ends

Open the official notice on TED (opens in a new tab)How to check this record

Who awarded it, and to whom

Public bodyElectricity Supply Board ( ESB )Dublin · 212 published awards
  • SupplierEdgeTierNot matched to a company record

How long does it run?

A published term of 5 years, to May 2030.

Awarded2025-05-20Ends2030-05-20

The term is the notice’s duration counted from the award date. A contract may be extended or end early; the notices do not say.

What the notice says

Procedure
Competitive Procedure With NegotiationThe buyer negotiated the terms with the bidders it selected.
Competition type
FrameworkA framework agreement: suppliers approved for repeat purchases, with a value that is a ceiling.
Bids received
15Bids the buyer received from businesses.
Subject (CPV)
IT services: consulting, software development, Internet and support
Buyer town
Dublin
eTenders tender ID
2305388eTenders' own page for a tender needs a free supplier login, so this record links to the OGP open data on data.gov.ie instead.
TED notice
324767-2025 (opens in a new tab)Opens the official notice on TED, the EU's public tenders site.

Check it yourself

The official records this page is built from.

Cite this record

"SSCON6947 - Provision of a Conversation Platform that will provide Email, Webchat, Messaging and Chatbots etc", contract award record on Declared (declared.ie), compiled from TED contract award notice 324767-2025. https://declared.ie/contracts/ted-324767-2025/sscon6947-provision-of-a-conversation-platform-that-will. Data refreshed 12 October 2026.

Published records, not allegations. An award shows who a public body chose to buy from, as it published; it is not a payment and says nothing about how the supplier was chosen beyond what the notice states.