Public contract award · eTenders 222768
Business Process Improvement platform and Customer Relationship Management platform
Clare County Council awarded this contract to Granicus-Firmstep Limited on 31 March 2023, using an open procedure, and 2 bids were received. The notice publishes a value of €450,000. The published term is 48 months, to Mar 2027.
- Award published
- Term ends
Open the eTenders data on data.gov.ie (opens in a new tab)How to check this record
Who awarded it, and to whom
- SupplierGranicus-Firmstep LimitedNot matched to a company record
How big is it?
Larger than 70% of contract awards, and number 46 of 113 from this public body.
A log scale: each step is ten times the last. “Typical” is the median contract award, €200K.
How long does it run?
A published term of 4 years, to Mar 2027.
The term is the notice’s duration counted from the award date. A contract may be extended or end early; the notices do not say.
What the notice says
- Procedure
- Open ProcedureAny business could bid.
- Competition type
- BespokeA one-off contract tendered for this purchase.
- Bids received
- 2Bids the buyer received from businesses.
- eTenders tender ID
- 222768eTenders' own page for a tender needs a free supplier login, so this record links to the OGP open data on data.gov.ie instead.
- TED notice
- 197272-2023 (opens in a new tab)Opens the official notice on TED, the EU's public tenders site.
Check it yourself
The official record this page is built from.
- eTenders awards dataset (OGP, data.gov.ie) (opens in a new tab)One file for every eTenders award: look for tender ID 222768. eTenders' own tender pages need a login.
Cite this record
"Business Process Improvement platform and Customer Relationship Management platform", contract award record on Declared (declared.ie), compiled from OGP open data row · tender 222768. https://declared.ie/contracts/ogp-222768-32620/business-process-improvement-platform-and-customer. Data refreshed 12 October 2026.
Published records, not allegations. An award shows who a public body chose to buy from, as it published; it is not a payment and says nothing about how the supplier was chosen beyond what the notice states.