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Declared

Public contract award · eTenders 221126

Microsoft Dynamics 365 Customer Relationship Management system and Chatbot Microsoft PVA, Omnichannel, Services Development, Upgrade and Support

Department of Agriculture Food and the Marine awarded this contract to Codec-DSS Limited on 19 April 2023, using an open procedure, and 5 bids were received. The notice publishes a value of €1,546,000. The published term is 36 months, to Apr 2026.

Award published
Term ends

Open the eTenders data on data.gov.ie (opens in a new tab)How to check this record

Who awarded it, and to whom

Public bodyDepartment of Agriculture Food and the Marine527 published awards

How big is it?

Larger than 87% of contract awards, and number 66 of 332 from this public body.

A log scale: each step is ten times the last. “Typical” is the median contract award, €200K.

How long does it run?

A published term of 3 years, to Apr 2026.

Awarded2023-04-19Ends2026-04-19

The term is the notice’s duration counted from the award date. A contract may be extended or end early; the notices do not say.

What the notice says

Procedure
Open ProcedureAny business could bid.
Competition type
BespokeA one-off contract tendered for this purchase.
Bids received
5Bids the buyer received from businesses.
eTenders tender ID
221126eTenders' own page for a tender needs a free supplier login, so this record links to the OGP open data on data.gov.ie instead.
TED notice
239970-2023 (opens in a new tab)Opens the official notice on TED, the EU's public tenders site.

Check it yourself

The official record this page is built from.

Cite this record

"Microsoft Dynamics 365 Customer Relationship Management system and Chatbot Microsoft PVA, Omnichannel, Services Development, Upgrade and Support", contract award record on Declared (declared.ie), compiled from OGP open data row · tender 221126. https://declared.ie/contracts/ogp-221126-33255/microsoft-dynamics-365-customer-relationship-management. Data refreshed 12 October 2026.

Published records, not allegations. An award shows who a public body chose to buy from, as it published; it is not a payment and says nothing about how the supplier was chosen beyond what the notice states.