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Declared

Public contract award · eTenders 107992

Customer Contact Management Services

Commission for Regulation of Utilities awarded this contract to ARI Services Europe Ltd [ARISE] on 20 December 2016, using an open procedure, and 2 bids were received. The notice publishes a value of €59,357. The published term is 12 months, to Dec 2017.

Award published
Term ends

Open the eTenders data on data.gov.ie (opens in a new tab)How to check this record

Who awarded it, and to whom

Public bodyCommission for Regulation of Utilities145 published awards

How big is it?

Larger than 22% of contract awards, and number 98 of 103 from this public body.

A log scale: each step is ten times the last. “Typical” is the median contract award, €200K.

How long does it run?

A published term of 1 year, to Dec 2017.

Awarded2016-12-20Ends2017-12-20

The term is the notice’s duration counted from the award date. A contract may be extended or end early; the notices do not say.

What the notice says

Procedure
Open ProcedureAny business could bid.
Competition type
BespokeA one-off contract tendered for this purchase.
Bids received
2Bids the buyer received from businesses.
eTenders tender ID
107992eTenders' own page for a tender needs a free supplier login, so this record links to the OGP open data on data.gov.ie instead.
TED notice
449741-2016 (opens in a new tab)Opens the official notice on TED, the EU's public tenders site.

Check it yourself

The official record this page is built from.

Cite this record

"Customer Contact Management Services", contract award record on Declared (declared.ie), compiled from OGP open data row · tender 107992. https://declared.ie/contracts/ogp-107992-75533/customer-contact-management-services. Data refreshed 12 October 2026.

Published records, not allegations. An award shows who a public body chose to buy from, as it published; it is not a payment and says nothing about how the supplier was chosen beyond what the notice states.